Why is the refund lower than I expected?

Please go to your order details page on our website to find out whether you have applied for a full or partial refund.
Please note that the following costs cannot be refunded:
1. Currency conversion fees charged by your credit card issuer.
2. Credit card transaction fees.
3. Floating exchange rates. 
Please contact your issuing bank for further information.

Please, mind that only logged in users can submit questions