How to track order status?

Log in GINYL, go to account center, tracking info will be updated and shown there. Or you can go to 17Track to track the latest info with tracking number which we sent to your email when parcel shipped out. On condition you are unable to access both, you still can get order status just by replying "#TRK" to "tracking@GINYL.com"

Please, mind that only logged in users can submit questions